AI-first NOC
Resolve AI upgrades Level 1 by triaging every alert, investigating across telemetry, infrastructure, and code, then escalating with evidence and next steps.
The traditional NOC is struggling
Manual triage, siloed knowledge, and reactive escalation leave teams overwhelmed
Complex
Thousands of alerts daily across dozens of tools with no automated correlation
Fractured
Tribal knowledge lives in heads, runbooks are outdated, escalation paths shift every rotation
Costly
L2/L3 engineers spend 30%+ of time on issues that should resolve at L1
Complex
Thousands of alerts daily across dozens of tools with no automated correlation
Fractured
Tribal knowledge lives in heads, runbooks are outdated, escalation paths shift every rotation
Costly
L2/L3 engineers spend 30%+ of time on issues that should resolve at L1
Modernize the NOC operating system
Triage and prioritize
Correlates alerts, filters noise, ranks by severity
Automated investigation
Pulls logs, metrics, traces, and deployments in parallel
Contextual escalation
Routes to L2/L3 with full investigation context
Runbook execution
Applies organizational knowledge to resolve at L1
Operator decision support
Real-time summaries and confidence-scored hypotheses
Automated docs and handoff
Documents everything and keeps the team aligned
What our customers say
We moved from hours to minutes. On-call is materially better. Resolve AI changed how our team responds to production issues.
Shahrooz Ansari
Sr. Director of Engineering, DoorDash
I dont need more data. I need a root cause. Resolve AI consistently surfaces the right signal from the noise.
Chris Umbel
AIOps Lead, Zscaler
We moved from hours to minutes. On-call is materially better. Resolve AI changed how our team responds to production issues.
Shahrooz Ansari
Sr. Director of Engineering, DoorDash
I dont need more data. I need a root cause. Resolve AI consistently surfaces the right signal from the noise.
Chris Umbel
AIOps Lead, Zscaler
Move to an AI-first NOC
A reimagined operations center where AI investigates every alert, documents every finding, and continuously improves with each incident.
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