Resolve AI – Terms of Service

Effective Date: December 1, 2026

These Terms of Service (“Terms”) are a legal agreement between you (“User” or “you”) and Resolve AI, Inc. (“Resolve AI,” “we,” or “us”). By clicking “I Agree” or by using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Access and Use

1.1 License.

Resolve AI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use, subject to these Terms.

1.2 Restrictions.

You may not:

Copy, modify, or create derivative works of the Services.
Rent, sell, sublicense, or distribute the Services.
Reverse engineer or attempt to extract source code.
Remove or alter proprietary notices.
Use the Services to build a competing product or service.
Use the Services unlawfully or in violation of third-party rights.

1.3 AI Features.

Some Services use artificial intelligence (“AI”) components. AI output may be incomplete, inaccurate, or unsuitable for your purposes. You are solely responsible for validating results and making your own decisions.

1.4 Suspension.

We may suspend or limit your access if we detect security risks, illegal activity, or other misuse.

2. Accounts and Responsibilities

2.1 Account Security.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of unauthorized use.

2.2 Third-Party Products.

Certain features may rely on third-party products subject to their own terms. We are not responsible for those products.

3. Fees and Payment

If you purchase paid Services, you agree to pay all fees described at the time of purchase. Fees are non-refundable except where required by law. You are responsible for all applicable taxes.

4. Data and Privacy

4.1 Customer Data.

You retain ownership of data you submit through the Services (“Customer Data”). You grant Resolve AI a worldwide, royalty-free license to use, host, and process Customer Data as necessary to provide the Services.

4.2 Usage Data.

We may collect and use anonymized or aggregated data about your use of the Services to improve performance and for analytics.

4.3 Privacy Policy.

Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference.

5. Intellectual Property

The Services, software, and documentation are owned by Resolve AI and its licensors. Except for the limited rights expressly granted in these Terms, all rights are reserved.

6. Feedback

If you provide suggestions, comments, or feedback, you grant Resolve AI a worldwide, perpetual, irrevocable license to use them without restriction or compensation.

7. Warranties and Disclaimers

7.1 Your Warranties.

You represent that you have the authority to agree to these Terms and that your use of the Services will comply with all applicable laws.

7.2 Resolve AI Disclaimer.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT AI-GENERATED RESULTS OR DATA GENERATED THEREFROM OR ANY DECISION OR ACTION TAKEN BY YOU AS A RESULT OF ANY OF THE FOREGOING WILL BE ACCURATE OR EFFECTIVE. YOU ACKNOWLEDGE THAT RESOLVE AI REGULARLY ERASES FROM ITS SYSTEMS, WITHOUT BACKUPS, CUSTOMER DATA FOR WHICH PROCESSING HAS BEEN COMPLETED. RESOLVE AI DOES NOT WARRANT THAT ITS PRODUCTS WILL BE ERROR-FREE OR THAT IT WILL WORK WITHOUT INTERRUPTION. YOU AGREE THAT RESOLVE AI WILL NOT BE RESPONSIBLE FOR ANY LOSS OF CUSTOMER DATA OR ANY FAILURE TO MAINTAIN, STORE, OR BACKUP ANY CUSTOMER DATA.

8. Beta Products.

FROM TIME TO TIME, YOU MAY HAVE THE OPTION TO PARTICIPATE IN A PROGRAM WITH RESOLVE AI WHERE YOU WILL BE PERMITTED ACCESS TO BETA PRODUCTS, FEATURES OR DOCUMENTATION, WHICH INCLUDES SOFTWARE DEPLOYED TO A DEVELOPMENT ENVIRONMENT (COLLECTIVELY, “BETA PRODUCTS”) OFFERED BY RESOLVE AI. THE BETA PRODUCTS ARE NOT GENERALLY AVAILABLE AND ARE PROVIDED “AS IS”. EXCEPT AS EXPRESSLY SET FORTH IN THE AGREEMENT, RESOLVE AI DOES NOT PROVIDE ANY INDEMNITIES, SERVICE LEVEL COMMITMENTS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, IN RELATION TO THE BETA PRODUCTS. RESOLVE AI MAY TERMINATE YOUR ACCESS TO THE BETA PRODUCTS AT ANY TIME.

9. Indemnification

You agree to indemnify and hold harmless Resolve AI, its affiliates, and personnel from claims, losses, or damages arising out of your misuse of the Services or violation of these Terms.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

RESOLVE AI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA.
RESOLVE AI’S TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM.

11. Term and Termination

These Terms remain in effect until terminated. You may stop using the Services at any time and we may terminate or suspend your access at any time. We may also suspend or terminate your access if you violate these Terms, cause harm, or if required by law. Provisions that should survive termination (e.g., data rights, disclaimers, limitations of liability) will survive.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of California, excluding conflict-of-laws rules. Any disputes must be brought in the state or federal courts located in San Francisco County, California.

13. Miscellaneous

Updates. We may modify these Terms by posting an updated version. Continued use after posting means you accept the changes.
Assignment. You may not assign these Terms without our prior consent. We may assign them without restriction.
Force Majeure. We are not liable for failures caused by events beyond our reasonable control.
No Waiver. Failure to enforce a right does not waive it.
Severability. If a term is unenforceable, the rest remain in effect.
Entire Agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Resolve AI.

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