Our Agentic AI
Resolve AI is a state-of-the-art agentic AI that deeply understands production systems and uses developer tools like a human engineer to triage alerts, resolve incidents, perform root cause analysis, and make on-call stress-free.
Agents that understand your production environment
Our agentic AI creates and maintains an always-up-to-date knowledge graph of your entire production environment, with no upfront training or user input. Our agents automatically map dependencies across applications, infrastructure, code and configuration changes, third-party services, and real-time observability data, giving you a comprehensive view of your environment.
Complete and up-to-date knowledge graph
Multiple agents with different capabilities
Resolve AI is a multi-agentic platform, with each agent using specialized models to perform a variety of tasks to aid on-call engineers. Our specialized agents dynamically map alerts to relevant services and infrastructure, create on-the-fly runbooks based on alert context, and collect evidence from observability, CI/CD, and code repositories to develop actionable recommendations to resolve incidents.
Logs Agent
Metrics Agent
Traces Agent
Dashboard agent
Agentic AI that fosters trust with in-line evidence
Resolve AI explains how it interpreted the task and asks for clarifications where needed. It displays relevant evidence including where it was sourced from, as well as how it interpreted the evidence. It remembers acquired knowledge to avoid repeating questions and uses it to improve its ability to answer new questions.
Summarizing investigations with evidence
Continuously learning and adapting agents
Each agent applies learnings from past interactions, generalizing knowledge over time to handle a wide range of incident types, including novel incidents. Resolve AI adapts to the changing production environment by updating its knowledge graph in real time. The UI supports in-line collaboration, enabling users to guide analysis directly when gaps are identified, and this leads to better handling of future tasks.
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Designed for Privacy, Security, and Robust Guardrails
Our Agentic AI never uses customer data for model training and operates with minimally scoped, read-only access. Data is retrieved only as needed for tasks, with extra controls for more restricted access. Resolve AI retains only metadata, keeping actual data within the customer’s environment. This architecture minimizes data exposure, keeping sensitive information secure and localized within its original systems.
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