Get your Bag more 9s tote
Everyone wants five nines — 99.999% uptime. But everyone fumbles a 9 now and then. Share your story to qualify for a Bag More 9s tote, plus other special Resolve AI swag.
Stories of fumbled 9s
Anonymous
Week one, and my first PR broke prod
“It was my first week of work at a big company and my onboarding buddy gave me a task: a refactoring of a small module. Turns out, my first PR broke prod.”
Anonymous
Two rounds in, a SEV2 crashed the party
“I was visiting my friends in NYC, and we went out for drinks to celebrate France winning a World Cup match. As the second round of drinks arrived, my friend realized she caused a SEV2. She spent the rest of the evening with her face buried in her laptop, waiting anxiously to see if her AI coding assistant could help identify and remediate what it had broken in the first place.”
Anonymous
My first on-call, and payments went red
“The first time I was on call, I had no idea what I was doing... I just begged for help in Slack. At 2am payments started throwing 500s and my dashboard was a wall of red. I dropped a screenshot in the on-call channel. A sr engineer caught it, spotted a bad config pointing us at the wrong DB replica, and walked me through the rollback. We got our nines back, but only because someone was awake.”
Anonymous
Two pages missed, a ‘you up?’ saved me
“I slept through two pages before waking up to my teammate DMing me. The alert had been on since 1am but my phone was on silent. By the time I saw "you up?" they had half-diagnosed a memory leak in a service we shipped the day before. We restarted the pods to stop the bleeding, and I wrote the postmortem I deserved.”
Anonymous
One typo in DNS took down an entire region
“While reverting a DNS change, I accidentally edited the wrong record due to a typo, taking down service for our Canadian customers. I owned the mistake, worked with the team to restore service quickly, and since then I've been much more deliberate about reviews and safeguards for infrastructure changes.”
Anonymous
A backend change delayed customer orders
“While working on Wayfair's Order Processing Platform, I underestimated the impact of a backend change, which delayed processing for a small set of customer orders. I helped identify the root cause, rolled out the fix quickly, and learned to evaluate downstream dependencies much more thoroughly before shipping changes.”
Everyone wants five nines
99.999%
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